A rural farm scene at sunset with dry grass, a dirt path, a weathered barn, a metal water tank, and trees, including one leafless tree, under a clear sky.

Your questions about counselling in the country, answered.

FAQs

Never talked to a counsellor before? Here’s what to expect.

To help you decide if this could be a good fit, we’ve answered some of the most common questions we get from clients below.

  • It’s normal to feel like you’ve got to push through. But if stress, sleep issues, or relationship tension are creeping in, talking to someone can help before it gets worse. You don’t have to be in crisis to benefit from counselling, even one session can make things clearer.

  • No. Our service is completely private. We don’t leave voicemail details, and everything is handled confidentially. Your information is protected, and your business stays yours.

  • We get it. That’s why we offer flexible options, including after-hours and phone sessions you can do from the paddock, the depot, or the work ute. You choose the time that fits your schedule.

  • You might be surprised. Counselling isn’t about complaining, it’s about working through challenges with someone who can help you find clarity, direction, or just a bit of breathing space. We focus on practical tools and real change, not just talking in circles.

  • Not at all. You’re in control of the conversation. We’ll meet you where you’re at, and you only share what you feel comfortable with. There’s no pressure to “go deep” unless you want to.

  • We keep things as affordable as possible and can discuss fee options depending on your situation. You don’t need a referral, and there are no hidden costs. Reach out for a quick chat, we’ll walk you through it.

  • That may be true, but often the best place to start is with your own perspective. If things feel stuck, a few sessions for you can help shift the dynamic and give you tools to support your partner (or yourself) in a healthier way.

  • Every counsellor is different. If your past experience wasn’t helpful, it doesn’t mean counselling isn’t for you, just that the fit wasn’t right. We work in a straightforward, practical way and always start with a free, no-pressure chat.

  • No. We're not here to diagnose or lecture. We’re here to listen, support, and help you make sense of what’s going on, without judgement. Many of our clients say they feel comfortable from the first session.

  • No worries, we offer phone counselling, which works well even with patchy reception. You can talk from wherever you are, without worrying about Wi-Fi or being on camera.

  • Start by making it easy for people to talk. You don’t need big budgets or a HR department, just genuine support and clear options.

    Encourage open conversations, check in regularly, and make sure your team knows help is available through a confidential Employee Assistance Program (EAP). At Rural Counselling Australia, we offer private counselling for farm, trade, and transport workers that fits around long hours and remote work.

    A short chat can stop a small problem becoming a big one, and that’s good for your people and your business.

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  • An Employee Assistance Program gives your team confidential, one-on-one counselling to help manage stress, burnout, or personal struggles, before they start affecting work or safety.

    At Rural Counselling Australia, our EAP is designed for farms, tradies, transport, and small regional businesses. You don’t need to be a big company to look after your crew, our sessions are affordable, private, and flexible.

    We offer after-hours, phone, video, and in-person options, all handled confidentially. No paperwork, no psych jargon, just practical support that fits real life. Find out more here.